Im linking this because i think it was a fantastic idea that got very little traction.
Most people are not on these forums. Most people are not on Reddit. I know you guys have multiple ways of gathering information but if most people are in game, it honestly makes sense that a huge source of your intel gathering should be from players in game. To my recollection, I dont think I’ve seen an in-game survey (if I’m wrong, please let me know). Most players would just ignore it typically, so youd likely have to offer incentive to do the survey. A small account bound offer of around 50-100 blue crystals would, for myself at least, provide incentive to fill out the survey. Its a small sum that wouldnt break the bank, but would have some significance for players (this could give a decent supply of leapstones for example). It doesnt necessarily have to be blue crystals either. Just something to make it worth the time to fill out.
Also twitter isn’t the place for those if they happen, they should be in game with a pop up and maybe a small reward for doing so (5k silver would make most players want to do it) to reach most of the players
Small reward for short in game survey every now and then is fine. Anyone who wants to give feedback will give feedback. We don’t need big rewards to incentivize players to just fill in the survey randomly just for the reward.
I mean sure it would be amazing to get something like 50 crystals, but the thing is you already have the survey results helping improve the game as a reward too, but yes I agree more would probably hit even the people that don’t care about the survey (but trying to hit those might be bad since they can just answer anything just for the reward)
Oh some people would absolutely just randomly click, but passions seem to run deep for this game and most people seem to want it to succeed. I think a significant portion of people would take the time to fill it out and add their personal thoughts at the end, but of course, some wont.
Theres ultimately not much you can do about that though.
Yes i was very upset about the pvp surveys being only in twitter… I dont use Twitter and many people dont too, twitter is not that popular in EU as far as i know and i hope hink the survays should be dont in the game or in the official lost ark webpage with announced in game.
fantastic idea, as well include an optional comment section at the end for additional feedback, mostly because i would imagine they wouldn’t be able to include all the topics that matter to players.
also quarterly would be my suggestion.
as for incentive I would do it for free but thats just me
There is a player experience team that absolutely works on things like surveys! I’m not 100% sure on their full plans and distributions, etc but it does exist!! I can see if I can track down more to share.