Can someone help me and explain what I am doing wrong? I bought items from the store on a different server to avoid wasting my crystals and claimed my products to my account, Mcclain. It is not letting me proceed and giving me this message. You can see my inventory on the top right is not full.
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Hello
Welcome to the Lost Ark forum 
I apologize you were having this issue.
Please confirm if this error still occurs or not.
Please try these steps to confirm it’s not a visual bug 
:
- Close Lost Ark completely
- Close Steam
- Run Steam as administrator
- Check the game files on Steam
- Open Lost Ark.
After this, if the problem persists, we will need some personal information from your account. You can contact our customer service live chat so that we can help you report this problem with a ticket so that our developers can work on solving it.
Thank you very much for your patience.
Have a great week.
(◕‿◕)
No you can’t claim items that bought with Blue Crystals with different chars. Apperantly even costumer service have no idea about their product. Had the same issue, hope they will fix this nonsense.